We are currently recruiting for an Account Manager for our Business Centres.

It is our intention that this job description is seen as a guide to the major areas and duties for which the employee is accountable. However, the employee’s obligations are bound to vary and develop, so the job description should be seen as a guide and not as a permanent, definite and exhaustive statement.

Business overview

Mantle Space Limited is a forward-thinking flexible office operator based in Stansted, with operations across eastern and South-Eastern England. Our focus is on providing exceptional customer care and creating a healthier workspace for our clients. With beautifully designed interiors, 24/7 access, and enhanced cleaning protocols, we prioritise both body and mind.

Job Description

The purpose of the role is to manage the day-to-day finances of our Business Centres.
Duties and Responsibilities

Sales Ledger
Invoices are raised by the business centre managers, but there will be some ad hoc invoices as required across multiple sites on a timely basis, including recharges to other group companies
Working with the centre teams to resolve contract and invoice queries
Carrying out post month invoice checks to ensure accuracy & completeness
Credit control ensuring prompt collection of all invoices
Debtor reporting to Finance Director
Ensuring that move-out of tenants have been carried out correctly, and processing pledge refunds
Ad hoc query resolution
Setting up Direct Debits

Purchase Ledger
Processing incoming supplier invoices
Resolving queries on supplier invoices, and carrying out statement reconciliations
Processing Rates invoices & refunds
Ensure effective cost management including identification of opportunities to minimise expenditure

Bank and Control Accounts
Reconciling monthly bank statements
Reconciling Sum Up accounts
Reconciling Stripe accounts & processing charges
Reconciling café receipts
Processing weekly payment runs

Other Responsibilities
Processing employee expense claims and company credit cards
Cafe sales reporting and processing of sales
Coffee Shop tab processing – sending to Centre manager & clearing down from the till
Management of Thremhall Park till display
Intercompany recharges through Kube

General
To always maintain a professional relationship with colleagues and clients and ensure confidentiality and security of the client’s and company business information
To carry out such duties as may be reasonably requested from time to time in addition to the main duties associated with the position
To be aware of and comply with all relevant policies and procedures
To uphold safe and efficient workplace policies and practices
To commit to working within a framework that encourages equality of opportunity and diversity
To be supportive of the company goals
To be aware that you may be required to travel to other locations to attend meetings and to provide such duties as may be reasonably requested from time to time in addition to the main duties associated with the position.

Key Result Areas:
To maintain accuracy of financial records
To ensure that invoices are raised and collected on a timely basis
To ensure that supplier invoices are processed on a timely basis, and maintain good relations with key suppliers
To ensure that all costs are ultimately borne by the correct entity
To adhere to operational and administrative procedures as measured by company standards and procedures

If you think this is the job for you and you’re ready to join the team, get in touch – we’d love to meet you.

We're looking for the perfect person who would like to join our fantastic café team ASAP, at The Coffee Shop, Thremhall Park.

It's a Saturday role, 9.00am - 2pm.
We would be looking for someone who is confident running the Saturday service, these duties would include opening the café, setting up for the day, cooking, serving and closing up.

If you would like to join our team please email Caroline or call 01279 874503 and ask for Caroline.

We look forward to hearing from you.

We’re looking for a receptionist to work with our team at Nine Hills Road, Cambridge This is a rare opportunity to join the fun, friendly and growing team at Mantle Space, in a fabulous location.

The role is an action-packed mixture of front of house, call answering, post handling, customer service, meeting room management, event hosting and more - so you’ll need to be great at multi-tasking.You’ll be enthusiastic, a great communicator, brilliant at front of house, and able to think on your feet. You don’t need to have worked in a business centre before (although it helps!) – but
we need to be able to see that you have excellent customer service skills. You’ll be happy picking up the phone and speaking to both existing and potential new clients.

We (and our clients) like things done well, so you will have an eye for detail, and you won’t want to leave a job half done. We like to think we go above and beyond for our clients, so you’ll always be looking for a chance to impress.

As a company, we care about our employees, and we make sure we look after their development and wellbeing. We’ll make sure you receive plenty of useful and engaging training; we want you to develop and grow with the company, building on your experience and expertise so that you can progress with us.

Our holiday allowance is great, at 33 days (25 days plus 8 Bank Holidays), as well as a company shutdown between Christmas and New Year.

We provide a cash healthcare plan for all employees (so you don’t need to worry about the costs of looking after your health) along with over-the-phone GP appointments, a counselling/finance/legal advice line, and a shopping cashback scheme that can save you hundreds of pounds a year.

You’ll be invited to full-company socials twice a year – they’re good fun and a great chance to catch up with the rest of the team.

If you think this is the job for you and you’re ready to join the team, get in touch – we’d love to meet you.